Reviews
Below are all the reviews from patients who have responded to a brief survey upon completion of their GP appointment.
We do not cherry pick the best because we don't think you'd want us to.
95%
would recommend DocTap
(16965 reviews)
How would you rate your doctor?
(9128 reviews)
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(9096 reviews)
How would you rate the premises?
(8823 reviews)
Most recent reviews
Efficient booking process.
Great Dr: friendly, empathetic and knowledgable.
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Yes
24/11/2023
Would you recommend DocTap?
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24/11/2023
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Yes
24/11/2023
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24/11/2023
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24/11/2023
Good doctor liked they were detailed
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24/11/2023
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23/11/2023
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Yes
23/11/2023
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Yes
23/11/2023
Really happy with the efficiency and ease of booking, and that there were times available that suited me! Dr. Becker was great!
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23/11/2023
As always, on time, friendly and efficient. Covered a lot of ground in only a few minutes. Highly recommended. Perfect.
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23/11/2023
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23/11/2023
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23/11/2023
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23/11/2023
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23/11/2023
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23/11/2023
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23/11/2023
Would you recommend DocTap?
Yes
22/11/2023
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Yes
22/11/2023
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22/11/2023
Would you recommend DocTap?
Yes
22/11/2023
Would you recommend DocTap?
Yes
22/11/2023
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22/11/2023
10/10 customer service.
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Yes
22/11/2023
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Yes
22/11/2023
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Would you recommend DocTap?
No
22/11/2023
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22/11/2023
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22/11/2023
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22/11/2023
I asked for refund and yet refund was not made.
Doctor did not provided any GP service to myself.
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No
We are very sorry to hear that you were unhappy with the outcome of your consultation on this occasion.
Unfortunately, as a GP service, we are not equipped to handle dental issues. In such cases, we would always recommend seeking review from a dentist. I can see that the doctor advised that you seek a face-to-face dental review either through the NHS 111 service or Guys and St Thomas hospital A&E. We sincerely hope they are able to assist you.
In light of the circumstances, we have processed a full refund for your consultation.
I hope this clarifies things and we are pleased that this matter has now been resolved. If you have any further questions or concerns, please do not hesitate to contact us.
Best wishes, The DocTap Team
Alex Hamilton, Founder
22/11/2023
It was very easy to get an appointment online and the doctors are always very helpful
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Yes
21/11/2023
I am genuinely unwell and presented a sick note as well as a forward referral to specialists from my NHS doctor. But instead of just giving me a letter that says he is unwell and I recommend he not travel the doctor has written a note saying 'he says he is unwell' and 'he says he does not want to travel'. The letter even starts with while I have not had any access to his medical records...I literally brought my sick note and referral with me and had the NHS app so the doctor was welcome to look at whatever he wanted? This is the most absurd medical experience I have ever had. I cannot believe I was charged for this.
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No
We are very sorry to hear that you were unhappy with your consultation on this occasion.
Our doctor has followed up with you via telephone and explained his reasoning behind the decision about your letter, which I believe you have understood and were happy that he reached out. While we endeavour to do our best to oblige and assist with letter requests, all doctor letters and documentation must always be factual, accurate and be provided within the expertise scope of a general practitioner and using the supporting information provided. Unfortunately, this means there can, on rare occasions, be instances where this appears to be a more limited letter that some patients may wish. I hope this clarifies things and we are pleased that this matter has now been resolved. Best wishes, The DocTap Team
Alex Hamilton, Founder
21/11/2023
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Yes
21/11/2023
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Yes
21/11/2023
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21/11/2023
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Yes
21/11/2023
Would you recommend DocTap?
Yes
20/11/2023
Would you recommend DocTap?
Yes
20/11/2023
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20/11/2023
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20/11/2023
Would you recommend DocTap?
Yes
20/11/2023
Would you recommend DocTap?
Yes
20/11/2023
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20/11/2023
Would you recommend DocTap?
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20/11/2023
Affordable quality services! Its like a life saving for me. The doctor I saw was caring, listened to my problem carefully and was generous about his time with the dedication. I was referred to the A&E at a right time for my infection and he gave me a correct and quick advice. Thank you so much.
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Yes
20/11/2023
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Yes
20/11/2023
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20/11/2023
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20/11/2023
very easy and straightforward process. very helpful and thorough appointment. thank you
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Yes
20/11/2023
Did not have treatment capacity on site. Still haven't received results even after paying private for rapid results.
When referred to another site that could treat they wanted to charge me for another consultation on top of the treatment.
Overall a not great experience middle of a stressful work trip with limited access to care.
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No
20/11/2023
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Yes
20/11/2023
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Yes
20/11/2023
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Yes
20/11/2023
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Yes
20/11/2023
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Yes
20/11/2023
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Yes
20/11/2023
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19/11/2023
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19/11/2023
Dr Choudray was excellent and very helpful.
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Yes
18/11/2023
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18/11/2023
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18/11/2023
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Yes
18/11/2023
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18/11/2023
A lovely Doctor..thank you. Sorted out my problem. Kind caring manner.
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Yes
18/11/2023
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Yes
18/11/2023
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17/11/2023
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Yes
17/11/2023
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Yes
17/11/2023
Would you recommend DocTap?
Yes
17/11/2023
Would you recommend DocTap?
Yes
17/11/2023
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17/11/2023
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17/11/2023
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17/11/2023
Thank you.
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16/11/2023
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16/11/2023
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16/11/2023
I think the service you offer is brilliant! Feeling unwell it was wonderful not to have to travel for a consultation. Dr Kumar was excellent with a very reassuring telephone (as opposed to bedside!) manner. Thank you
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16/11/2023
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16/11/2023
Very thorough visit, doctor Blunt dedicated a lot of time to check all possibly useful details about my issue.
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Yes
16/11/2023
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16/11/2023