The regulated GP layer for your healthcare product

Connect your platform, app or member journey to private GP appointments, testing, prescriptions and clinical documentation through one healthcare API, backed by real London clinics and on-site labs, not just video.

Talk to our partnerships teamSee how it works

For healthcare technology companies, digital health platforms, insurers and partner products that need regulated clinical delivery without running the doctors, clinics or labs behind it.

Partner priorities

Built around the needs of healthcare technology partners

Regulated clinical delivery

Extend your product with private GP care from GMC-registered doctors, delivered through real clinics and on-site labs, not video alone, all within DocTap's regulated governance.

Clinical services, none of the operations

Give users access to GP appointments, testing, prescriptions and clinical support without recruiting doctors, operating clinics or managing clinical delivery yourself.

Flexible integration models

Work with DocTap through API integration, an organisation account or a blended model, depending on how your product, users and workflows operate.

Secure, consent-led workflows

Clinical information stays confidential by default. Relevant outputs are shared only where the user has consented and the workflow supports it.

Integration

How your product connects to DocTap

API integration

Connect eligibility, booking, appointment types and consented clinical outputs into your product, so the care journey stays inside your own brand.

Organisation account

Start without code using a managed account to add users, arrange appointments and configure funding, then move to API when you are ready.

Blended model

Combine API and account workflows where different parts of your journey need different routes.

Test in a sandbox first

Validate booking, user journeys and data flows in a sandbox environment before you go live, so integration is proven before any real user is seen.

Clinical services your product can connect to

GP consultations

Private GP appointments for users who need medical advice, treatment, prescriptions or onward support.

  • Clinic and video appointments
  • Same-day availability
  • GMC-registered GPs
GP consultations

Testing and diagnostics

Clinic-based testing and investigations to help users move from symptoms to clearer next steps.

  • Blood tests and swabs
  • On-site labs at selected clinics
  • Results reviewed by clinicians
Blood tests

Prescriptions

Private prescriptions and medication advice following a GP consultation.

  • Electronic prescriptions
  • In-clinic dispensing for many medicines
  • Repeat prescription support
Prescriptions

Medical letters

GP-issued documentation for users who need medical evidence, referrals or formal letters.

  • Referral letters
  • Fit notes and sick notes
  • Medical certificates
Medical letters

Mental health support

GP appointments and counselling options for users with common mental health concerns.

  • Stress, anxiety, low mood, grief and burnout
  • Medication reviews
  • Referral options
Mental health

Clinic and video GP access

Give users access to DocTap's London clinic network and nationwide video GP appointments.

  • 11 London clinics
  • Nationwide video GP
  • Same-day appointments available
Clinic locations

Working together

From product journey to live clinical integration

Every healthcare product works differently. DocTap supports API-enabled journeys, organisation account workflows or a combination of both, depending on how your users access care.

  • 1
    Understand your product journey
    We work with your team to understand your product, users, care journey, eligibility rules and where clinical support is needed.
  • 2
    Choose the partnership model
    Use API integration, an organisation account or a blended model, depending on how your platform manages access, funding and user journeys.
  • 3
    Map access, consent and data flows
    Define user eligibility, booking routes, funding rules, consent requirements and any clinical outputs that need to flow back into your product.
  • 4
    Build and validate in a sandbox
    Test the user journey, booking flow, operational process and any integration requirements in a sandbox environment before you launch.
  • 5
    Launch user access
    Users access DocTap through the agreed journey, with private GP appointments, testing and clinical support available through the partnership model.
  • 6
    Manage the partnership
    Review usage, billing and operational performance, while clinical information stays confidential unless the user has consented to sharing.

Clinical governance

Healthcare you can build into your product with confidence

CQC-regulated care
DocTap services operate within regulated healthcare governance.
Fully GMC-registered doctors,
UK-trained and experienced GPs only.
Secure clinical records
User information is handled securely and stays confidential unless appropriate consent is in place.
Medical Director oversight
Clinical standards are overseen by DocTap's Medical Director.

Questions healthcare technology partners often ask

What clinical services can our users access?

Depending on the partnership model, users can access private GP appointments, testing, prescriptions, medical letters, referrals and follow-up care through DocTap.

Can we test in a sandbox before going live?

Yes. We can enable a sandbox environment so your team can test the user journey, booking flow and data flows before launch, with no real users seen until you are ready.

What security and data standards apply?

Clinical information is handled securely and confidentially, in line with UK data protection requirements. Data sharing is consent-led, and we work through your information governance and security assessment as part of onboarding.

Can clinical information be shared back into our platform?

Clinical information is confidential by default. Relevant outputs are shared only where the user has consented and the agreed workflow supports it.

Is DocTap suitable for emergency care?

No. DocTap is not an emergency service. Users with urgent or life-threatening symptoms should use NHS 111, or 999 and A&E as appropriate.

Do we need API integration to work with DocTap?

Not always. Some partners start with an organisation account or a managed workflow, then move to API integration later if deeper integration is needed.

Can DocTap integrate with our healthcare platform?

Yes. DocTap supports API-enabled partnerships where private GP care, booking, testing or consented clinical outputs need to connect into an existing product, platform or workflow.

Can DocTap support funded or subsidised access?

Yes. Depending on the setup, appointments can be funded by your organisation, paid by the user, or managed through another agreed commercial arrangement.

Ready to build private GP care into your product?

Talk to our partnerships team about connecting your platform to DocTap's clinical services and API.

Talk to our partnerships team