The private GP your members or clients would choose for themselves
For concierge teams, members clubs and private client teams — a simple and discreet way to arrange trusted London GP care for the people you look after.
Set up in minutes. No contracts. No platform fees. Member records stay confidential.
When a member asks for a doctor
The moments your team can simply handle
Feeling unwell
A member wants to be seen today
A member or client is unwell and wants a GP quickly, without a wait or an unfamiliar clinic. Your team arranges it in minutes.
Away from home
A visiting or international client
A client staying in London who needs a GP, a prescription or a letter, arranged as smoothly as everything else you organise for them.
Before they travel
A letter, prescription or check before a trip
A fit to fly certificate, a replacement prescription or a medical letter needed at short notice before a member travels.
Discreetly
Something they would rather keep private
A sensitive concern a member would prefer handled quietly. They see a GP directly, and no clinical detail passes through your team.
And whatever else they ask for
Any request
Whenever a member needs a GP, a test, a prescription or documentation, your team has one trusted route to arrange it.
More than pointing them to a clinic
Why concierge teams and members' clubs choose DocTap
- A better answer to a health request
When a member or client asks for a doctor, your team arranges trusted private GP care quickly, rather than signposting them elsewhere.
- Premium care, no clinical operation
DocTap provides the doctors, appointments, testing, prescriptions and documentation. Your team simply arranges the appointment request.
- Discreet by design
Members see a GP directly and their clinical records stay private to them. Your team manages the booking without ever handling medical detail.
- Commercial control
You pay DocTap standard patient rates with no mark-up. Any charge to the member is set and collected by your organisation, outside DocTap.
How it works
Simple for your team, seamless for your members
It takes a few minutes to set up. Once your concierge account is live, your team can arrange a member's GP appointment in a couple of clicks.
- 1Set up your accountCreate your concierge account and add a billing card. Nothing is charged until you arrange an appointment.
- 2A member needs a GPA member or client asks for a doctor, and your team steps in to arrange it.
- 3Arrange the appointmentAdd the member and book their appointment, in clinic or by video. It is charged to your account, and any member-facing charge is yours to set, outside DocTap.
- 4The member sees a GPA DocTap GP assesses and treats the member, arranging any prescription, test or letter needed, quickly and discreetly.
- 5Their care stays private to themThe member keeps secure access to their own consultation notes and documents, so their care is continuous and independent. Their medical information stays private to them and is never shared with your organisation without consent
Our locations
11 central London clinics
Canary Wharf
Situated by South Quay Footbridge, a 3-minute walk from Canary Wharf and Heron Quays stations.
Hammersmith
Situated on King Street, a 6-minute walk from Hammersmith underground stations.
Kings Cross & Euston
Located just off Euston Road, less than a 10-minute walk from both Euston and King’s Cross stations.
Liverpool Street & Bank
Located in the heart of the City, a 5-minute walk from Liverpool Street and Bank stations.
London Bridge
Located just off Borough High Street, an 8-minute walk from London Bridge station.
Bond Street
Located on Wigmore Street, just off Harley Street, a 7-minute walk from Bond Street station.
Clapham
Located on Clapham High Street, only a 3-minute walk from Clapham Common station.
Old Street
Located off Old Street, a 3-minute walk from Old Street underground station.
Stratford
Located within The Conductor building, a 6-minute walk from Stratford station, or 3 minutes from the Westfield shopping centre.
Swiss Cottage
Only a 3-minute walk from Swiss Cottage station.
Victoria
Situated on Lower Belgrave Street, a 5-minute walk from Victoria rail and underground stations.
Online GP
Speak to a GP by video or phone, wherever you are — no app needed. Ideal for follow-ups and straightforward concerns.
Frequently asked questions
- What is a standard GP consultation, and what does it include?
A standard GP consultation is a single appointment with a DocTap GP. It covers diagnosis and treatment, prescription issuing, referrals, sick notes and medical letters. Tests and scans are charged separately. Medication dispensed in clinic is charged on top.
- How is my organisation billed?
Each appointment is charged at the point of booking via a card payment. If you would prefer consolidated invoicing, we can set this up as a bespoke arrangement. Speak to us.
- Can we arrange care for members who live abroad or are visiting London?
Yes. Once a member is added, they can book their own appointments, or your team can book on their behalf. Their DocTap account stays with us, so they keep access for future care.
- What happens if a member cancels or does not attend?
Our standard cancellation policy applies to the appointment. Any charge passed on to the member is set and collected by your organisation.
- How do follow-ups and referrals work?
Referrals are part of the standard GP consultation, at no extra cost. A member who needs to return can book a follow-up directly with us using the account they already have, or through your team.
- Can we set our own price for members?
Yes. Your organisation pays DocTap standard patient rates, and any charge to your members is set by you outside DocTap.
- Can members book their own appointments?
Yes. Once a member is added, they can book their own appointments, or your team can book on their behalf. Their DocTap account stays with us, so they keep access for future care.
Private GP access for members or clients, ready in minutes
Healthcare services available through DocTap
Private GP appointments
In-clinic across London or by video, with same-day appointments available, for diagnosis, treatment and advice.
Paediatric care
GP appointments for younger guests when a child becomes unwell away from home.
Prescriptions & in-clinic dispensing
Private prescriptions and replacements for medication lost, forgotten or run out mid-trip.
Fit to travel certificates
Fit to fly and travel health certificates for guests who need clearance before they leave.
Medical letters
GP-issued documentation to support a guest's onward care, insurance or rebooking claims.
Rapid on-site testing
Blood tests and diagnostics at clinics with on-site labs, with fast results when time matters.
Health screens
Comprehensive private health checks, with a GP to review the results, for guests who want to stay ahead of their health.
And many more
Whatever a guest needs during their stay, your team can arrange the right private GP care quickly.