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DocTap
It’s often the little things that make healthcare better. Each week, we share one more.
Showing 1–9 of 9 reasons
A chesty cough can leave you wondering whether you need antibiotics. At our clinics with on-site labs, we offer tests for flu A, flu B and RSV, plus a rapid CRP blood test to measure inflammation. Your GP can use CRP alongside your symptoms and a chest examination to help decide whether antibiotics are likely to help.
What we learn in our consulting rooms can be useful far beyond them. Through Health Pulse, we publish monthly reports on changing health concerns, from infections to mental health, alongside deeper studies of topics such as tiredness. We make these findings freely available so journalists, healthcare professionals and the public can draw on them, helping what we learn from everyday care contribute to a wider understanding of health.
There’s no single mould for a good doctor. Some are comfortable with appointments closer together; others do their best work with more breathing space in their day. We respect those differences and give our GPs the freedom to find a way of working that suits them. A doctor who feels happy, trusted and at ease in their work is better placed to listen carefully, think things through and connect with you.
Every hour our clinics are open, a member of our team is assigned to monitor our live board on your behalf. Like air traffic control, it alerts them when something needs attention:
Our team can then chase delays and follow up outstanding work—even after you’ve left the clinic.
You can choose your GP, including whether you’d prefer a male or female doctor. Once you’ve found someone you like, you can see them again in clinic, or follow up with the same doctor by video or phone. You get to know them, and they get to know you.
More than one in four repeat GP appointments are with a doctor the patient has seen before.
You don’t need to speak English to see one of our GPs. You speak in your own language, and live AI translation translates what you say and your GP’s replies. We offer this in 77 languages, in clinic or by video, at no extra charge.
If you need translation for a clinic appointment, please book 25 minutes so there’s enough time for the conversation and for your GP to see you properly.
With your permission, we record the audio of your consultation so AI can draft the notes. Your GP checks them, giving them more time to listen to you and less time typing.
We think you should be able to see how we’re doing, not just take our word for it.
So every month, we publish our latest patient ratings and service performance — including waiting times, test turnaround and clinical review results.
Remembering when to take medication can be difficult, especially if it’s several times a day.
We’ve just added medication reminders to the DocTap Patient Portal. When a DocTap doctor prescribes medication, we’ll suggest a schedule based on the prescription instructions. You can adjust the times to suit you and add the reminders straight to your calendar.
