GP care in your language

Explain how you feel, ask questions and understand your care in your own language. Our English-speaking GPs use live AI translation to support your conversation, in clinic or by video. Translation is included at no extra charge.

A smiling GP talking with a patient

Languages

Find your language

Choose a language below, or select ‘See all languages’ to browse the full list. Underlined languages link to pages about GP care in that language.

See all languages
  • Afrikaans
  • Azərbaycan dili
  • Bahasa Indonesia
  • Bahasa Melayu
  • Bosanski
  • Català
  • Čeština
  • Cymraeg
  • Dansk
  • Deutsch
  • Eesti
  • Euskara
  • Filipino (Tagalog)
  • Gaeilge
  • Galego
  • Hrvatski
  • isiZulu
  • Íslenska
  • Kiswahili
  • Latviešu
  • Lietuvių
  • Magyar
  • Malti
  • Nederlands
  • Norsk
  • Oʻzbekcha
  • Shqip
  • Slovenčina
  • Slovenščina
  • Srpski / Српски
  • Suomi
  • Svenska
  • Tiếng Việt
  • Ελληνικά
  • Български
  • Қазақ тілі
  • Македонски
  • ქართული
  • Հայերեն
  • עברית
  • پښتو
  • नेपाली
  • मराठी
  • हिन्दी
  • অসমীয়া
  • ଓଡ଼ିଆ
  • తెలుగు
  • ಕನ್ನಡ
  • മലയാളം
  • සිංහල
  • ไทย
  • ລາວ
  • မြန်မာ
  • ខ្មែរ
  • አማርኛ
  • 한국어
  • 日本語

You deserve to feel understood

When you’re unwell, finding the right words in another language can be hard. Talk to us in the language you feel most comfortable speaking, so you can focus on getting the help you need.

Your GP will listen, answer your questions and check important advice with you, including medicine doses and what to do next. Ask us to repeat or explain anything along the way.

Choose how to see your GP

Visit us in London or speak to a GP by video from anywhere in the UK.

In a London clinic — 25 minutes

  • Meet your GP face to face at a London clinic.
  • Book 25 minutes for extra time to talk and check understanding.

By video — 15 minutes

  • See your GP from the comfort of home, anywhere in the UK.
  • Book 15 minutes for concerns that don’t need an examination in clinic.
  • Video translation needs your agreement to record. Transcripts and any recording you agree to are kept with your medical record.

How live translation works

You speak in your chosen language; your GP speaks English. Live AI translation helps you understand each other during the consultation.

  • 1
    Choose your language
    After booking, choose “Translation support” on your confirmation or appointment page. You can also tell us when you arrive, or ask your GP.
  • 2
    Talk with your GP
    You speak in your chosen language and your GP speaks English. Live AI translation relays the conversation both ways through the clinic speaker or during your video call.
  • 3
    Understand your next steps
    Take your time, ask questions and let each translation finish. Your GP will check important advice with you before your consultation ends.
A doctor talking with a patient in a clinic

Questions

Your questions, answered

Will my doctor speak my language?

Your GP speaks English. Live AI translation translates your conversation both ways, so you can speak and hear their advice in your language.

Is there an extra charge for translation?

There’s no extra charge for live AI translation. You pay for your chosen consultation; tests, medicines and other services may cost extra.

Which appointment should I book?

Choose a 25-minute appointment in clinic to give you and your GP extra time for the translated conversation. For concerns that don’t need an in-person examination, choose a 15-minute video appointment while you’re in the UK. If you’re unsure, our patient support team can help you choose.

What if I need extra language support?

If your language or dialect isn’t listed, or you need a professional interpreter or sign-language support, contact us before booking. We’ll talk through what you need and discuss the right support. Your GP may also recommend a professional interpreter during your care.

Does this include translating medical documents?

Live AI translation supports your spoken conversation with the GP. If you need help with translated medical documents, contact us before booking so we can discuss what you need.

Is my consultation recorded?

For video consultations, live AI translation requires your agreement to record the call. In clinic, translation can be used without recording. Your doctor will explain the arrangements with you before you begin. Translation creates a written transcript that is kept with your medical record. Recordings made with your agreement during translated consultations are also kept with your medical record.

Get the care you need

Book a GP consultation with live translation, or get in touch if you’d like a hand choosing your appointment.