Private GP care for students, on hand when needed
When a student needs medical help during term time, DocTap gives your school or university a trusted route to private GP care, with same-day appointments across 11 London clinics and nationwide video GP appointments.
Supporting student wellbeing
When students need medical support
Feeling unwell
Prompt GP care
Common illnesses can disrupt learning, especially when students are away from home or unable to access a GP quickly.
Away from home
Healthcare for international and boarding students
Students living away from home may be unfamiliar with the UK healthcare system or unable to rely on family support when they become unwell.
Mental health concerns
Support for mental wellbeing
Stress, anxiety, low mood and sleep problems can all affect a student's wellbeing and academic performance.
Ongoing treatment
Medication and prescriptions
Students may need ongoing medication, prescription reviews or help continuing treatment while studying.
Academic requirements
Medical letters and certificates
Some situations require medical documentation, whether for travel, academic requirements or mitigating circumstances.
Answers are needed
Looking beyond the symptoms
When symptoms don't improve or the cause isn't clear, further investigation may be needed before treatment can move forward.
A better way to support student wellbeing
Why Schools & Universities Choose DocTap
- Stronger support for student wellbeing
Give students fast access to trusted private healthcare for everyday medical concerns, with same-day GP appointments available seven days a week and support that extends beyond the consultation, helping minimise disruption to their studies.
- Reassurance for parents and guardians
Give parents and guardians of international and boarding students confidence that trusted private healthcare is available whenever it's needed, even when they're away from home.
- Flexible around your institution
Choose who is eligible, which appointments are included and how costs are shared between your institution and students, creating a healthcare benefit that fits your policies and budget.
- Simple to manage. Confidential by design.
Students book appointments directly through DocTap while your institution manages access and billing. Clinical information remains confidential between the student and DocTap.
Healthcare services available through DocTap
Private GP appointments
Same-day private GP appointments across 11 London clinics or by nationwide video, helping students access medical care quickly during term time.
MENTAL HEALTH SUPPORT
Private GP appointments for stress, anxiety, low mood and other common mental health concerns, with onward referrals when needed.
Prescriptions & in-clinic dispensing
Medication reviews, repeat prescriptions and treatment support to help students continue their care during the academic year.
MEDICAL LETTERS
Fit notes, medical certificates and GP-issued documentation for study, travel and other school or university requirements.
BLOOD TESTS & DIAGNOSTICS
Blood tests and diagnostic investigations when a GP needs more information to guide diagnosis or treatment.
STI TESTING
Confidential sexual health testing with fast access to testing, treatment and advice for students who need it.
Getting started
From setup to student support in just a few steps
Create your institution account, choose how the benefit works and invite your students. Once you're set up, students can book eligible appointments directly through DocTap.
- 1Create your institution accountSign up online, choose School or university, and add your institution details.
- 2Choose your benefit settingsSet appointment limits, eligible appointment types, student contributions and institution-funded balances.
- 3Add your studentsAdd students individually, upload a spreadsheet or speak to us about API integration for larger institutions.
- 4Set payment methodAdd a billing card or speak to us about invoice billing. Your institution is only charged when a funded appointment is booked.
- 5Students book directlyStudents receive an invitation to create their DocTap account and book eligible appointments themselves. Your institution's benefit is automatically applied at checkout.
- 6Track usage without seeing clinical detailsManage students, bookings, billing and invoices from your institution account while student medical information remains confidential.
Frequently asked questions
- Is there a contract, minimum spend or minimum number of students?
No. There is no contract, minimum spend or minimum number of students. You only pay when a student books an appointment and your institution funds part or all of it. You can remove students or stop the arrangement whenever needed.
- Can international students use DocTap?
Yes. DocTap can see students who are not UK residents, including international students. They are seen as private patients in the same way as any other student.
- What does the standard student setup include?
The standard setup covers GP consultations, including diagnosis, treatment, prescriptions, referrals, sick notes and medical letters when clinically appropriate. Testing, sexual health services and other DocTap services can be enabled for your organisation account if you want students to access them through the scheme.
- Can students access testing or sexual health services through DocTap?
The standard student setup covers GP consultations. Testing, sexual health services and other DocTap services can be added to your organisation account, so students can access them through the scheme. Speak to us and we can enable the relevant services.
- How much does an appointment cost?
DocTap charges standard patient rates, with no setup, platform or subscription fees. Current GP appointment prices are listed at https://doctap.co.uk/prices. Your institution is only charged according to the contribution rules you set.
- Can students outside London use DocTap?
DocTap’s clinics are in London, but online GP appointments are available when clinically suitable. Clinic appointments are usually best for examinations, testing, procedures or concerns where the GP needs to see the student in person.
- Can under-18 students use DocTap?
Yes. DocTap can see children and young people, but under-18s must be accompanied by a parent or legal guardian.
- Can schools or universities verify DocTap letters and sick notes?
Yes. DocTap sick notes can be verified online using the document details and reference at https://doctap.co.uk/verify-sick-note. Medical letters can also be verified online at https://doctap.co.uk/verify-letter. Verification confirms the document is genuine without giving the institution access to the student’s consultation notes, test results or wider medical record.
- Can students access mental health support?
Yes, as a separate service. Mental health support is not part of the standard GP setup, but it can be enabled for your organisation account so students can access it through the scheme. Speak to us and we can set it up.
- Will the institution see why a student booked?
No. Your team can manage access, usage and billing, but you do not see consultation notes, symptoms, prescriptions, test results or clinical documents. Student medical care stays confidential.
- What happens when a student leaves or is no longer eligible?
You can remove students from the organisation account when their access ends. They can continue using DocTap privately through their own patient account, but the institution’s contribution rules will no longer apply.
Ready to support your students with trusted private healthcare?
See how DocTap can complement your existing student wellbeing provision with fast access to private everyday healthcare services.