Frequently asked questions

Can you refer me to a specialist?

Yes, we can refer you to an eye specialist -such as an ophthalmologist, if a GP determines it's necessary based on your symptoms or condition.

Can you remove a foreign object from my eye?

We do not offer this service. You should visit urgent care, an eye hospital, or an ophthalmologist - depending on the severity of the issue.

When should i see a doctor and when should I see an optician?

If your symptoms are mild (like mild redness, irritation, or discharge), you suspect you have an infection or allergy that needs medicine, see a doctor. Our GP's can also help with health problems affecting your eyes or give you a referral to a specialist. See an optician if you need a routine eye exam, want new or updated glasses or contacts, have minor issues like dry eyes or eye strain, or want checks for conditions like glaucoma or cataracts.

Does DocTap have opticians?

No, DocTap does not provide optician services.