Extend your member healthcare network with DocTap
Give members fast access to private GP care, testing and clinical follow-up through one trusted healthcare partner. DocTap can support insurer journeys through organisation accounts, funded access models or API integration.
Health insurer priorities
Built around the priorities that matter to health insurers
- Faster member access
Give members a faster route to trusted private GP appointments, with same-day availability across London clinics and nationwide video GP appointments.
- Additional provider capacity
Extend your GP and diagnostics capacity with no clinics to open, no private GP network to staff and no day-to-day clinical operations to run.
- Testing and clinical follow-up
Support more useful care journeys with GP appointments, blood tests, clinic-based testing, diagnostic pathways and follow-up care through one provider.
- Flexible partnership models
Use DocTap through an organisation account, funded member access, API integration or a combination of models depending on how your members access care.
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DocTap clinical capability
Private GP care, testing and consented outputs in one partner network
GP access
Private GP consultations
Give members access to trusted private GP appointments online or in clinic, supporting everyday medical concerns, treatment advice, prescriptions, referrals and follow-up.
Testing
Diagnostics and clinic-based testing
Support faster answers with blood tests, swabs and other clinic-based investigations, with on-site labs at selected DocTap clinics helping many results move faster.
Treatment
Prescriptions and next steps
Following a GP consultation, DocTap can support treatment plans, private prescriptions, medication advice and onward referral where clinically appropriate.
Records
Consented clinical outputs
Clinical information remains confidential by default. Relevant outputs can be shared only where the member has given consent.
Integration
API-enabled journeys
For more integrated partnerships, DocTap can support API-enabled journeys across eligibility, booking, consented outputs and operational workflows.
Operations
Clinical delivery, fully managed
Extend your member healthcare journey with regulated private GP services while DocTap manages the clinical delivery, governance and day-to-day operations.
Working together
Choose the access model that fits your member journey
DocTap can support different insurer operating models, from funded member access through an organisation account to more integrated API partnerships.
- 1Understand your member journeyWe work with your team to understand how members access care, how funding works and what clinical outputs may be needed.
- 2Choose the partnership modelUse an organisation account, API integration or a combination of both, depending on your operational requirements.
- 3Agree access, funding and integration rulesDefine eligible members, appointment types, funding arrangements, contribution rules, consent requirements and any integration requirements before launch.
- 4Launch member accessMembers can access DocTap through the agreed journey, with clinic and video GP options available.
- 5Track usage and manage the partnershipYour team can review usage, billing and operational performance while clinical information remains confidential unless consent is in place.
Clinical services that can support member journeys
GP consultations
Private GP appointments for diagnosis, treatment advice, prescriptions, referrals and follow-up care.
- Clinic and video appointments
- Same-day availability
- GMC-registered GPs
Testing and diagnostics
Clinic-based testing and diagnostic pathways to support faster answers and better next steps.
- Blood tests and swabs
- On-site labs at selected clinics
- Results reviewed by clinicians
Prescriptions and treatment
GP-led treatment advice, private prescriptions and medication reviews following consultation.
- Electronic prescriptions
- In-clinic dispensing for many medicines
- Repeat prescription support
Medical letters and referrals
GP-issued documentation to support onward care, claims, travel, work or study needs.
- Referral letters
- Fit notes and sick notes
- Medical letters and certificates
Mental health support
GP appointments and counselling options for common mental health concerns.
- Stress, anxiety and low mood
- Medication reviews
- Referral options
Preventative care
Health checks and screening options for members who need a broader view of their health.
- Blood tests and health checks
- GP review of results
- Medical reports
How we maintain clinical quality
Care you and your policyholders can trust
- CQC-regulated care
- DocTap services operate within regulated healthcare governance.
- Fully GMC-registered doctors,
- UK-trained and experienced GPs only.
- Secure clinical records
- User information is handled securely and stays confidential unless appropriate consent is in place.
- Medical Director oversight
- Clinical standards are overseen by DocTap's Medical Director.
Questions health insurers often ask
- What partnership models can DocTap support?
DocTap can support funded member access through an organisation account, API-enabled journeys or a combination of both. The right model depends on how your members access care and how your team manages funding, eligibility and clinical outputs.
- Can appointment costs be funded or split?
Yes. Depending on the partnership model, appointment costs can be funded by the insurer, shared with the member or managed through another agreed commercial arrangement.
- Can members book directly?
Yes. Members can book appointments directly through DocTap where that fits the agreed partnership model. Other workflows can also be supported where the insurer or partner needs more control over access, funding or eligibility.
- Can DocTap support API integration?
Yes. API integration is available for partners who want to connect DocTap GP care, testing, booking or consented clinical outputs into an existing product, platform or operational workflow.
- Can insurers access clinical information?
Clinical information remains confidential by default. Relevant outputs can only be shared with the insurer or partner where the member has given consent and the sharing is appropriate for the agreed care journey.
Ready to explore a health insurer partnership?
Talk to our team about member access, funded appointments, API integration or diagnostic pathways through DocTap.