Your GP - online and on the high street
All our doctors offer both online and clinic consultations, so you can start with video and visit a clinic if needed.
Get started in minutes
How it works
- 1Book an appointmentClick 'Book' and choose a convenient time for your appointment.
- 2RegisterEnter your name , gender, telephone, email and address. That's it!
- 3Confirm your bookingPayment is taken on booking, with appointment details available in your patient portal and sent by email.
- 4Join your appointmentOur clinicians combine expert medical care with a compassionate, patient-focused approach.
- 5AftercareAccess your medical records in the patient portal, where you can request support or schedule a follow up.
Video appointments
Prescriptions
Fast, hassle-free access to the medications you need, anywhere in the UK
- Diagnosis & prescriptions
- Regular medication top-ups
- E-prescribing & delivery
Medical letters
Get personalised sick notes, referral letters, and medical or fit-to-fly certificates—wherever you are in the UK.
- Get personalised sick notes, referral letters, and medical or fit-to-fly certificates—wherever you are in the UK.
Mental health
Compassionate, confidential support for mental health challenges from our experienced clinicians.
Counselling & talking therapy Antidepressant prescriptions In person and video consultations GP sickness letters
- Compassionate, confidential support for mental health challenges from our experienced clinicians.
- Counselling & talking therapy Antidepressant prescriptions In person and video consultations GP sickness letters
Women's health
Doctap offers a wide range of women’s health services and screenings.
Many of our London clinics have female doctors, and some GPs specialise in women’s health, so expert care is always available.
- Doctap offers a wide range of women’s health services and screenings.
- Many of our London clinics have female doctors, and some GPs specialise in women’s health, so expert care is always available.
Frequently asked questions
- What do I do if my video consultation is not connecting?
If you encounter any technical issues when joining a video call, please contact our support team on 020 7183 3254, and a member of our team will be happy to assist you.
- Can I get controlled medications prescribed from a video or telephone appointment?
DocTap can not prescribe ANY addictive medications during a video appointment. These can only be prescribed in face-to-face consultations.
- I have been waiting but the doctor has not joined the call. What should I do?
Occasionally, the doctor may be delayed in joining your video consultation. If this happens, please remain on the call - they will join as soon as possible. Alternatively, the doctor will try to reach you on your provided contact number.
- How will I receive my prescription following an online or telephone appointment?
You'll receive an SMS from SignatureRX with a code to collect your prescription from elgible pharmacies. Most pharmacies dispense SignatureRX prescriptions.
- How do I join a video consultation?
When you log into your DocTap portal, your upcoming appointment will appear on the main screen with a ‘Join’ button. Please click this button and wait for the doctor to join the call.
- Can I have a telephone consultation for a sexual health issue?
Yes, you are welcome to discuss sexual health concerns with our doctors during your virtual appointment. If any tests are recommended, these will be charged to you during the consultation and you will then be directed to our partner laboratory’s sample collection centre. A £25 phlebotomy fee will apply for this service. If your doctor determines that a physical examination is necessary, they will advise you to schedule an in-person appointment at one of our clinics.
- Can I get a letter in an online or telephone consultation?
Yes, provided they do not need to perfrom a physical examination our doctors can write letters based on a video consultation.